Shipping policy

Shipping and Guarantee

Shipping cost

Free delivery on all orders

Delivery delay

Delivery times may vary. Here is an idea of the time to wait before receiving your package!

Canada	14 to 30 days
États-Unis	14 to 30 days
Europe	14 to 30 days

Most packages are sent by Epacket.

Taxes

Currently, we do not apply any product tax.

Please note that there may be a change without notice.

Shipping to the United States and Canada

Orders shipped by air are not subject to taxes. However, as all orders pass through customs, they are subject to import customs duties, US taxes and customs administration fees. Recipients are required to pay these additional fees, duties and taxes.

Please note: Balto's Freedom is unable to provide customs duty estimates. Please check this with local customs.

International shipping

All orders including shipped by air. They are not subject to taxes. However, as all orders pass through customs, they are subject to import customs duties, foreign taxes and customs administration fees. A customs invoice could accompany your package or follow by mail. Recipients are required to pay these additional fees, duties and taxes.

Please note: Balto's Freedom is unable to provide customs duty estimates. Please check this with local customs.

Guarantee

Balto's Freedom strives to offer high quality products. On the other hand, materials can bring complications. In the event of a manufacturing defect, Balto's Freedom will exchange it for free for 6 months from the date of purchase. For all other reasons, see the policy and return page.

https://baltosfreedom.com/pages/politique-de-remboursement-return

Important:

We are not responsible for loss by the carrier (post or other) or delivery delays due to uncontrollable events. Our shipping company estimates that the delivery time is 14 to 30 days.

Also customs clearance fees are not included.

Inspection of products upon receipt

You should examine the products as soon as they are in your possession. If any item is missing or damaged, you must notify Balto's Freedom immediately. Balto's Freedom will not accept any claims for damaged or missing items if this is done beyond 7 days from the date of receipt.

To see the refund policy page;

https://baltosfreedom.com/pages/politique-de-remboursement-return